Recalling or Replacing a Sent Email

Have you ever realized right after hitting “Send” that your email contained an error or was missing important information? Outlook’s Recall Email feature can help you retrieve or replace a sent message if both you and your recipients are within the same organization. Mac users please refer to the Outlook on the Web section.

Classic Outlook for Windows
 

  1. Select the Sent Items folder, then select or double-click the message open it in a new window.
  2. Go to File > Info.
  3. Select Message Resend and Recall > Recall This Message… and choose one of these options:
    •    Delete unread copies of this message to recall the message.
    •    Delete unread copies and replace with a new message to edit the original email. Once edited, select Send to delete the original from the recipient’s inbox and replace it with the new version.
  4. Check the Tell me if recall succeeds or fails for each recipient box and then select OK to confirm.

New Outlook for Windows

  1. In Sent Items on the left pane, double-click the message to open it in a new window.
  2.  Select Recall Message from the ribbon, then confirm with OK.
  3. You’ll soon receive a Message Recall Report in your inbox with the recall’s status: succeeded, pending, or failed.

Outlook on the Web and Outlook for macOS

  1. Go to Sent Items in the left pane and double-click the message to open it in a new window.
  2.  Select Recall Message or Resend message from the ribbon, then confirm with OK.
  3. You’ll soon receive a Message Recall Report in your inbox with the recall’s status: succeeded, pending, or failed.

Source:
Recall or replace a sent email