Sending and Receiving Faxes

Northwest University uses FaxFinder Cloud to send faxes.  If this is your first time using the system, please submit an IT Help Request so we can create an account for you.

Sending a Fax

1. Visit https://www.faxfinder.cloud/ and sign in using your NU email address and FaxFinder password.
2. Click the New button on the left sidebar of the window and then select Message.
3. Fill in the Sender Info fields and then click the Next button.
4. On the Add Documents step, click the Attach from: [Paper Clip] button to browse for the document you wish to send (or drag it from File Explorer into the Drag and drop file(s) here zone).
5. Use the red trash can icon to the right of the Default CoverPage if you don't want to include a cover page.
6. Click the Next button.
7. On the Add Recipients step, click the green [ + ] (add generic recipient) button, enter the recipient’s Name, Fax Number, and then click the Add button.
8. When you’re ready, click the Submit button to send your fax.

Receiving Faxes

Fax numbers are assigned to colleges/departments/offices, as needed.  Incoming faxes are delivered via email as PDF attachments and do not require signing into FaxFinder Cloud.

• Fax numbers are listed on the Employees and Fax Numbers by Department PDF.
• To be added to an incoming fax group (Distribution List), simply submit an IT Help Request.
• If an incoming fax isn't delivered to your Inbox, please check your Junk Email folder.